James HaldaneMay 31, 20211 minThe $1,000 courtesy-callFinding new customers every day is a LOT more expensive than having the same customers return to buy more. X days after they purchase,...
James HaldaneMay 3, 20211 minCold-calling from the customers PoVCold Calling. The customers Point of View
James HaldaneAug 17, 20202 minAdvertising TipsPlan the ‘sale’, when you write the Advertisement Answer ALL these questions in the Ad - Who?, What?, Where?, When?, Why?, How? and How...
James HaldaneAug 15, 20201 minFirst Call Resolution, the solo superpowerImagine calling a Business and the person who answered, solved your problem. That's called First Call Resolution. THAT'S YOUR POWER AS A...