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First Call Resolution, the solo superpower
Imagine calling a Business and the person who answered, solved your problem. That's called First Call Resolution. THAT'S YOUR POWER AS A...

James Haldane
Aug 15, 20201 min read


Understanding Rejection and Objections
Rejection - no such thing When a someone ‘rejects’ you without listening to you they are protecting themselves. You are not being...

James Haldane
Aug 7, 20202 min read
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