James HaldaneAug 15, 20201 minFirst Call Resolution, the solo superpowerImagine calling a Business and the person who answered, solved your problem. That's called First Call Resolution. THAT'S YOUR POWER AS A...
James HaldaneAug 7, 20202 minUnderstanding Rejection and ObjectionsRejection - no such thing When a someone ‘rejects’ you without listening to you they are protecting themselves. You are not being...