First Call Resolution, the solo superpower
- James Haldane
- Aug 15, 2020
- 1 min read
Updated: Apr 22, 2024
Imagine calling a Business and the person who answered, solved your problem.
That's called First Call Resolution.
THAT'S YOUR POWER AS A SOLOPRENEUR
In most businesses the customer is
ignored
gets a late reply
gets a waffle reply
gets a reply - once
Not you
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