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First Call Resolution, the solo superpower

Updated: 3 days ago

Imagine calling a Business and the person who answered, solved your problem.

That's called First Call Resolution.

THAT'S YOUR POWER AS A SOLOPRENEUR


In most businesses the customer is

  1. ignored

  2. gets a late reply

  3. gets a waffle reply

  4. gets a reply - once

Not you


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