Rejection - no such thing When a someone ‘rejects’ you without listening to you they are protecting themselves. You are not being ‘rejected’.
And can you blame them? A lot of people are too PUSHY, so people say NO. Your job is to understand this dynamic and make a judgement call to disengage or continue. Trust is built over time.
Most people are not comfortable talking to strangers.
It takes a couple of ‘contacts’ for them to be somewhat comfortable with you. Thinking from the customers Point of View will help you here.
Objections - yes please! Objections are a normal part of life. Go with the flow. Ask questions to understand the objection and address it calmly. You may learn valuable information
Why objections are good
People see your service in 1 of 3 ways;
1. Like it – great!
2. Indifferent – hopefully they won’t be soon.
3. Don’t like it – this is where the Gold is, because they are focused on you.
Address their concerns and you’ve got a loyal customer.
When they OBJECT they are expecting you to Back Down, Panic, Discount or Argue; DON’T. Hang in there and follow-up. They’ll be shocked that you bounced-back and you’ll be remembered.
Here's some tips...
If they object about the price You haven’t explained enough or your offering needs to improve.
If they say a competitor is cheaper Ask for details. (Knowing your competition helps here). Talk it out with them. Never argue.
Be curious. Build rapport. Find a win-win solution.
They say No You can't win-em-all, but you can ask them "why?" and learn something from them. Be curious NOT assertive, your objective is to learn from them, to improve your service.
Always end on a pleasant note / with a smile, thank them for their time and stay in touch / invite them back / invite them to your event.
They’ll be back. Your manners and professionalism will bring them back.
NOTE; Your questions should not be aggressive or assertive. Maintain a curious tone. You will learn nothing by being persuasive.