Why complaints are helpful to your Business If your glass is 'half empty', you will see complaints as ... well ... complaints. If your...

An old man walks into an expensive Art Gallery. He's scruffy and possibly homeless. The Gallery attendant is nervous and doesn't say...

Reviews (written or video) are powerful. The key is to have them give you believable details. Otherwise, people may think you have paid...

Finding new customers every day is a LOT more expensive than having the same customers return to buy more. X days after they purchase,...