Understandings

Change Management
Continuous Improvement
Diversity & Inclusion
Social Impact
Design (this website)

Past

Software – SaaS
Advertising
Hospitality/Retail
Entertainment
Job Services/Govt
Social Enterprises

Queensland Pro Bono

Care for Life
Zion Aged Care
Chamber of Commerce

About James

Bachelor of Arts, Sociology, UNSW. (Psychology, Workplace Relations and Philosophy)

details

Sales Training

introducing...

the 4-step T-E-R-M method

Telephone - Email - Repeat - Meet

Meet

1

2

Get Attention

PhoneTraining

Helping

not

Selling

Promote

Understanding

Emails Written

Create Trust

Presentations

& Events

Be Remembered

Social

Media

Follow-Up

timetable

3

4

Repeat

Telephone

T-E-R-M method explained

Grounding

$220

1 Session

Foundations

$880

2 Sessions

Advanced

$3,300

8 Sessions

Training details

In-Person Services

Sales Trainer

Phone

Specialist

see below

Sales Speaker

"Sales myths busted"

details

Unconvincing Writing

Web Email

Social

details

Unspectacular

Events

Planned & Compered

details

Case Studies

Retail

Situation. A whitegoods store seeks to stop price haggling.

Intervention. Customers rewarded with Holiday Vouchers for not haggling. Staff trained in Theatrical & Suggestion Selling, to raise awareness and interest in the promotion.

Resolution. Stores that implemented training saw a 20% decrease in haggling and a substantial increase in customer loyalty and word-of-mouth referrals. See Blog-Case Studies for Details.

Testimonials

"I have known James for 18 years and will attest to his honesty and transparency in all his business and personal interactions. He is passionate about helping individuals and businesses to achieve their very best performance in all areas of endeavour. I particularly recommend him to small business owners who experience problems with promoting their B2B and B2C engagement. There are no fancy and expensive glitter marketing packages that rely solely on your sales target’s reaction to advertising. James will provide marketing techniques specific to your business that work and will train your staff to fully support the aims of the business in all aspects of their work – a truly top-to-bottom-and-back approach that achieves uniformity and harmony in the workplace, and results, to whatever level you desire."

Don Logan MBA, Dip (MBM), C.Dec.

Branch Manager, Gold Coast

Mission Australia

Mission

Helping people to Reach Out and enjoy business conversations

by talking with each other, not at each other.

Simultaneously growing sales and improving mental health

Not all problems can be solved by talking.

One thing is certain though, it's a great place to start.

Pro Bono Work

Eligibility Criteria for Pro Bono Work;

1.Have a Brisbane Head Office 2.Online Presence 3. Be Ethical

Assistance for up to 3 months.

2 projects completed annually. Contact James for more

James Haldane

Sales and Marketing Trainer

Relationship Marketing without tricks or persuasion

Powered by positive conversations

includes

the TERM selling system

Telephone - Email - Repeat - Meet

Selling by Helping since 2001

Understandings

Change Management

Continuous Improvement

Diversity & Inclusion

Social Impact

Design (this website)

introducing...

the 4-step T-E-R-M method

Telephone - Email - Repeat - Meet

1

2

Get Attention

Promote

Create Trust

Presentations

& Events

Be Remembered

​

Follow-Up

timetable

3

4

​

Grounding

$220

1 Session

​

Foundations

$880

2 Sessions

Advanced

$3,300

8 Sessions

In-Person Services

​

Sales Trainer

Phone

Specialist

see below

​

Sales Speaker

"Sales myths busted"

​

Unconvincing Writing

Web Email

Social

​

Unspectacular

Events

Planned & Compered

Situation. A whitegoods store seeks to stop price haggling.

​

Intervention. Customers rewarded with Holiday Vouchers for not haggling. Staff trained in Theatrical & Suggestion Selling, to raise awareness and interest in the promotion.

​

Resolution. Stores that implemented training saw a 20% decrease in haggling and a substantial increase in customer loyalty and word-of-mouth referrals. See Blog-Case Studies for Details.

Mission

Contact James

0412 377 309

james@jameshaldane.com.au

​

Kelvin Grove. Brisbane. Australia.

​

Our first discussion will be confidential, friendly and without intrusive questions.

​

​

When we have 'finished' working together, you can check-in with me anytime.

Because your continuing success is my continuing success.

​

Office hours - 6 days.

Pro Bono Work

Assistance for up to 3 months.

James Haldane

Sales and Marketing Trainer

Relationship Marketing without tricks or persuasion

Powered by positive conversations

Selling by Helping since 2001