Step 4 - Talk 

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Have the following on your Contact Page

Same / next day reply. So they know you'll reply.

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Here's a 4 step 'price ladder' example to reduce risk for the client

and encourage them to contact you

1. Your free content is proof of authority

2. Free, very short 'chemistry' phone call.

3. $50 talk. 4. $250 talk​
Don't start with 3/6/12 month packages. Don't try and get-rich-quick. 

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Don't use an appointment app on your contact page. Take control and do the work for them. Serve them.  No one wants to learn an app and lock-themselves-in

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If they text, "I'm available 7 - 7:30am weekdays" call them Mon, Tues and Wed until they answer (if no answer on Wednesday, text explaining the situation)

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When you leave a message, say "don't call me back ..." because it'll be slow-death-by-phone-tag, say you will call again tomorrow morning same time, as agreed.

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When you talk with them

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Have a pen and large writing pad. Record everything they say.​

 

Don't pitch, qualify or say anything salesy

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Talk about movies and music if you want. Then HELP THEM. No Psychobabble. After a few minutes ask, "how are we going so far?" This is a soft way of asking, "am I helping you?"

 

Maybe they don't want to talk again. That's ok. Ask why?

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If you 'fit', book a session. By phone, Cafe, library or 'walk n talk' (at Southbank?) In person is better. Get the $50 transferred or cash. 

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When you talk, check-in every 15 minutes by saying "how are we going?" Finish when it feels right

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At the end of the session, summarise and recap with them​​ and say you'll call them (no charge) in 7 days, same time. This is because YOU CARE about them. They are overloaded and will have questions and need clarification in 7 days.

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Part company. Remind them they can pay more, up to $200

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You'll probably try for a review or referral (see next article)

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Ignore or change any of the above guidelines to suit what feels right for you

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