Step 4 - Talk 

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Have the following on your Contact Page

Same day reply. Text 0412 377 XXX. Include good times to call-back

Suburb, City. Australia. Your email

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Don't use an appointment app. Take control and do the work for them. Serve them.

No one wants to learn an app and lock-themselves-in

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If they text, "I'm available 7 - 7:30am weekdays" call them Mon, Tues and Wed until they answer (if no answer on Wednesday, text explaining the situation)

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When you leave a message, say "don't call me back ..." because it'll be slow-death-by-phone-tag, say you will call again tomorrow morning same time, as agreed.

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When you talk,

 

Have a pen and large writing pad. Record everything they say.

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When you talk with them

Don't pitch, qualify or say anything salesy

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Talk about movies and music if you want. Then HELP THEM. No Psychobabble. After 10-20 minutes check-in, ask, "how are we going so far?" This is a soft way of asking, "am I helping you?"

 

Maybe you don't fit. That's ok. Ask why?

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If you 'fit', book a session. By phone, Cafe, library or 'walk n talk' (at Southbank?) In person is better. Get the $50 transferred, cash or the next day. 

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When you talk, check-in every 30 minutes by saying "how are we going?" too fast / slow? Too much / little of 'this', not enough 'that'? ... Finish in an hour or 2 when it feels right

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At the end of the session, summarise and recap with them

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Say you'll call them (no charge) in 7 days, same time. This is because YOU CARE about them. They are overloaded and will have questions and need clarification in 7 days.

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Part company. Remind them they can pay more, up to $200

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You'll probably try for a review or referral (see next article)

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