James HaldaneJul 19, 20202 minDon't say Dumb StuffSpeak slowly, clearly and courteously Slow + Clear + Courteous = Essential. Phone Marketing is about the Art of Conversation with...
James HaldaneJul 19, 20201 minHow to answer the phone. Really?! Yes Really.Phone answered on 2nd or 3rd ring. Answering sooner may catch the customer off guard. Answering later risks the customer disconnecting....
James HaldaneJul 19, 20203 minHow to call-back. Warm Calling. Timetable and exampleIf a prospect contacts you, calling them back is called a 'warm call', so it’s OK to leave multiple Voice Mail Messages when you call...